We have recently started serving Poplars Garden Centre with tea and were given word that it has been recieved extremely well. Paul Ward, Catering Services Manager sent us an email letting us know how it went and we thought we'd share it with you!
“Little did I know when attending the GCA conference that I would encounter someone and something that would change the face of my operation so much. Well, when I met James I was overawed by his passion and knowledge of Tea and considering the previous Coffee revolution to the massive margin driver it is now I was intrigued by his pitch. When I walked away I knew already that we would do business and after pestering him to come and see me we discussed not only products, service and training but about creating an experience of loose leaf tea that would beat any other place within 100 miles.
James and his team helped so much in giving information, support, training and kit in order for us to facilitate a large order as we wanted to really get behind it, we sourced glass teapots in which to serve it to create the theatre and aid with the ever important physcology of consumption. James helped us create a station where guests could smell, see, feel and read about the products and then we offered various incentives to get the ball rolling where needed.
Boom, over 200 cups within the first 10 days, special Loose Leaf Tea loyalty cards and a massive wow factor and we can say it has gone well. We are now ready to embark on selling the Tea’s as a retail product both as loose leaf and bagged tea due to customer demand of the products. You saw Coffee as black or white and now look at it as a skinny, extra hot, decaf, extra shot caramel latte and wonder what could become of Tea with its additional appeal of an even higher margin than Coffee….. I am now pursuing that answer! All with Support from James and God! (Janet Mizen - General Office Director)”
Thank you to Paul for sending us these kind words, we love serving you and all your wonderful customers with tea and hope you grow and do just as brilliantly in the future!
To take afternoon tea at Poplars Garden centre click here. Booking essential!
If you have a garden centre, farm shop or resturant and are looking for a tea supplier please contact James on 07813597238